Privacy & Cookies

Privacy Policy
European Union Users
Cookie Policy
Last updated: December 1, 2021

Objective Nutrients Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from objectivenutrients.com (referred to as “the site” or “Objective Nutrients”). It also has information about how we store, transfer, and delete that information.

Information We Collect

Objective Nutrients doesn’t make money from ads, so we don’t collect data in order to advertise to you. Any tracking we do at Objective Nutrients is to allow the website and your shopping experience work as well as possible.

When you visit the Objective Nutrients, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Provide you with information or advertising relating to our products or services (depending on your account settings)

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

Information Disclosure

Objective Nutrients won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. Neither will we sell information about you to a third-party.

We may transfer your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (4) when we have a good faith belief that doing so will help prevent imminent harm to someone.

If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others or cause illegal conduct. We will however, object to legal requests for information about users of our site that we believe are improper.

Data Storage

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Objective Nutrients also uses third-party vendors to process payment and ship your order. By using the site, you authorize Objective Nutrients to transfer, store, and use your information in the United States and any other country where we operate. Note that this privacy policy does not cover third-party vendors. Please see their respective privacy policies for more details below:

Fulfillrite’s privacy policy

Tarlu’s privacy policy

Barclaycard’s policy

PayPal’s policy

Third-Party Embeds

Some of the content that you may see displayed on Objective Nutrients is not hosted by Objective Nutrients. The content, referred to as “embeds” are hosted by a third-parties and embedded on certain pages so that it appears to be part of that page. Examples may include but are not limited to: YouTube videos, SoundCloud audio files, Twitter tweets, or Scribd documents that appear on an Objective Nutrients page. These files send data to the hosted site just as if you were visiting that site directly.

Objective Nutrients does not control what data third parties collect in cases like this, or what they ultimately do with it. That being the case, third-party embeds on Objective Nutrients are not covered by this Privacy Policy. They are covered by the privacy policy of the third-party service.

Tracking & Cookies

We use browser cookies and similar technologies to recognize you when you return to the site. We use them in various ways, for example to log you in and remember your preferences. Without cookies, our customer cart will not work, so they are necessary to Objective Nutrients’ basic functionality.

Some third-party services that we use, such as Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by Objective Nutrients only and not the use of cookies by third parties. For more details, see our cookie policy

Do not track

Please note that we do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Modifying or Deleting Your Personal Information

If you have an Objective Nutrients account, you can access and modify your personal information by logging in. For account removal, please visit this page to delete all your account data.

Data Security

We protect customer data with the following site features:

  • Using SSL/HTTPS throughout the Site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
  • Sensitive data (such as passwords) are encrypted before being stored in our database

In case of a data breach, System administrators will immediately go through affected users and will reset passwords if needed after informing the user. All payment processing will also be stopped and no transactions will take place until system is secured.

Please note, no data transmission over the Internet is 100% secure. You use the site at your own risk, and you’re responsible for taking reasonable measures to secure your account and using safe habits online.

Business Transfers

If we’re involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different privacy policy, we’ll notify you in advance so you can opt out of any such new policy by asking us to delete your account before transfer.

Email from Objective Nutrients

Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt out of this type of “transactional” email (unless you delete your account). For non-administrative emails such as digests, newsletters, and activity notifications, you can “opt in” through your account’s settings page. By default, options are set to “opt out”.

When you interact with an email sent from Objective Nutrients (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction.

We will never email you to ask for your password or other account information. If you receive such an email, please forward it to us at info@objectivenutrients.com so we can investigate.

Minors

The site is not intended for individuals under the age of 18.

Changes to this Policy

Objective Nutrients may periodically update privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Questions

We welcome feedback about this policy at privacy@objectivenutrients.com

Contact

Should you have other questions or concerns about our Privacy Policy, Cookies and/or the practices of this web site, please contact us via the footer link or at: privacy@objectivenutrients.com

Head Office
Lytchett House, 13 Freeland Park, Wareham Rd
Poole, BH16 6FA
United Kingdom


Last updated: May 3, 2021

Description of Processing Activity

Objective Nutrients collects and stores personal information about its users to enhance their shopping experience. We share the minimal data required with our service providers in order to provide our service as outlined in our Terms of Service

Purposes of Processing

  • Provide, test, promote, and improve the Services
  • Gather usage statistics of services
  • Allow customers to purchase products
  • Fight spam, fraud, and other abuse of services

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right,please contact us through the contact form below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill our contractual obligations to users as described in our Terms of Service (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including the United States.

Categories of Personal Data Collected

Logged out users:

  • IP  address
  • Browser information
  • DNT status

Logged in users:

  • Name
  • Order history
  • Saved carts
  • Billing  address
  • Shipping address
  • Email address (non-public)
  • Session activity (security)
  • IP address
  • Browser information
  • Recently viewed products

Categories of Recipients

Objective Nutrients shares minimal personal data with third-party processors in order to provide the Services. These processors offer at minimum the same level of data protection as that set out in this statement.This includes the following categories of recipients:

  • Hosting, Storage, & Other Infrastructure
  • Security
  • Analytics
  • Communication & Support
  • Order Fulfillment
  • Payment Processors

Cross-border Transfers

Objective Nutrients is hosted in the United States. By using the Services, you authorize Objective Nutrients to transfer, store, and use your information in the United States and any other country where we operate.Where your data is disclosed to our processors, it is subject by contract to at least the same level of data protection as that set out in this statement.

Retention

Objective Nutrients retains personal data associated with your account for the lifetime of your account. If you would like to delete your personal information, you can do so at any via this page.

Rights of Data Subjects

  1. If you sign up for an Objective Nutrients account, you may at any time request an export of your personal information from this page.
  2. You may correct information associated with your account by logging in to your account.
  3. You may withdraw consent by deleting your account at any time via this page, which will delete your personal information completely* upon receiving your email confirmation.*Note that if you have unfulfilled orders (orders that have not been shipped or canceled), then the deletion request will not proceed until those orders are closed. Furthermore, it should be noted that the orders themselves will not be removed from the store. Instead, they will be kept in the store's database (along with their country of origin data)for record keeping and accounting purposes. However, all customer identifying information on the orders (email, billing address, shipping address, phone numbers, etc) will be removed (except to the extent Objective Nutrients is prevented by law from deleting your information).
  4. You may object at any time to the use of your personal data by contacting privacy@objectivenutrients.com. If your complaint relates to alleged misuse of your personal data by a third party, it may result in suspension of your account in keeping with relevant law, public interest, our contractual obligations, and the rights of expression and access to information of others.
  5. Under EU law you have the right to lodge a complaint regarding the processing of your personal data by Objective Nutrients with the dedicated Supervisory Authority of your EU member state.

Subject Access Requests

For security and account ownership verification reasons, we process account deletion requests from the account holder only. We are unable to process requests made by third-party services.

Contact

Should you have other questions or concerns about our Privacy Policy, Cookies and/or the practices of this web site, please contact us via the footer link or at: privacy@objectivenutrients.com

Head Office
‍Lytchett House, 13 Freeland Park, Wareham Rd
Poole, BH16 6FA
United Kingdom


Last updated: April 7, 2024

Cookie policy

This Cookie policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences, so you don’t have to insert your details again and again.

There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site.

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

We have 3 types of cookies which use on our website:

1. Strictly Necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request of services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but the site will not function properly. These cookies do not store any personally identifiable information.

2. Performance cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

3. Marketing Cookies

We use Marketing Cookies which allow us to follow users to other websites to show ads that are relevant and engaging to the individual user. We base this processing on your consent (Art. 6 (1) a GDPR), which you may withdraw at any time with future effect and without detriment by revoking consent via the banner at the bottom right of the screen

How do we use cookies?

We use cookies to enhance your browsing experience by:

  • Recognising when you login and what your preferred settings are
  • Remembering the contents in your basket
  • Analysing how you use our site which helps us to troubleshoot any problems and to monitor our own performance
  • Analysing sales data to build and optimize advertising campaigns

Strictly necessary cookies

The strictly necessary cookies allow you to navigate our site, login, add products to your basket, set the language settings, display the correct page for the device you are using, verify your details when you make an order and they allow us to process payment for an order.

To opt out of these cookies you will need to change the settings on your browser by selecting your cookie preferences. If you choose to block these cookies our website may not work as it should and any preferences you have may be lost.

Performance cookies

These cookies are used to track visits to our site and help us measure traffic sources to improve performance. They are also used to optimise the website based on how many visitors navigate through the site. All information collected is anonymised. If you disable these cookies the site should function correctly, we simply won’t know that you visited the site.

Marketing cookies

Facebook

This website uses "Facebook Pixel" from Meta Platforms Ireland Limited to provide Facebook with data about your activity on our website, including personal details like your user-ID, http headers (like IP address and browser information), and click data (buttons clicked, page visits). This enables targeted ads on Facebook, Instagram, and other Meta sites, enhancing user experience on our website.

Your browser connects directly to Facebook's server due to these marketing tools. We can't control how Facebook uses this data. The integration of Facebook Custom Audiences lets Facebook know if you've interacted with our ads or visited our online offers. If you're registered with Facebook, this interaction can be linked to your account. Even if you're not registered or logged in, Facebook might still obtain and store data like your IP address. The Facebook pixel helps us analyze the effectiveness of our ads for research purposes, although we only receive anonymized reports from Facebook.

The data processing by Facebook is governed by Facebook's data policy. More detailed information about the Facebook Pixel and their functions can be found in Facebook's help area.

TikTok

This website also uses the “TikTok Pixel” from TikTok Technology Limited, Ireland and TikTok Information Technologies UK Limited, United Kingdom. Through the TikTok pixel, your browser establishes a direct connection to the TikTok servers as soon as you have agreed to the use of cookies requiring consent. The pixel receives the information that you have accessed a particular page of our website or clicked on one of our ads. If you're registered with TikTok, this interaction can be linked to your account. Even if you're not registered or logged in, TikTok might still obtain and store data like your IP address.

TikTok then uses this data to display targeted and personalised advertising to its users and to create interest-based user profiles. The data collected from users is anonymous to us and is used to understand how many TikTok users have acted after seeing one of our adverts. It also allows us to tailor our marketing campaigns on TikTok to users who have previously shown interest in products on our website, or who click on our advertisements seen on the TikTok platform and display the most relevant advertisements to them on TikTok.

Information on how TikTok collects, uses and protects the information collected with the TikTok pixel can be found in detail in the privacy policy for TikTok users.

Other

We also use social media buttons on our site which allow you to share content and interact with your social network on platforms like Facebook. These social media platforms may set their own cookies on your device. We do not control the settings of these cookies so we suggest you check the respective social media website for more information about their cookies and how to manage them.

How do you change cookie preferences or block cookies?

If choose to opt-out of performance cookies when starting a new session on our website, the site should function correctly.

If you wish to disable strictly necessary cookies, then this will be done in your browser settings. You can choose whether you want to accept cookies or not via the browser’s settings. Generally, every browser should offer you the choice to accept, refuse or delete all cookies, third-party cookies or specific website cookies. Since different browsers have different controls available to you, you may refer to the specific browser’s website for instructions on how you can do this.

For more info please see: https://www.aboutcookies.org/how-to-delete-cookies/

Note that if you block strictly necessary cookies on our website, you won’t be able to access certain areas of our website nor complete any purchases.

Changes to the Cookie policy

We may update this policy from time to time. If we make significant changes, we will let you know, but please do check regularly this policy to ensure you are aware of the most updated version.

Contact

Should you have other questions or concerns about our Privacy Policy, Cookies and/or the practices of this web site, please contact us via the footer link or at: privacy@objectivenutrients.com

Head Office
‍Lytchett House, 13 Freeland Park, Wareham Rd
Poole, BH16 6FA
United Kingdom


*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.
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